Website Privacy Policy

Last Updated: February 13th 2023

Introduction

CANICOMPLY CYBER SERVICES PTY LTD (”CanIComply”, “we”, “us” or “our”) is committed to protecting the privacy of our users (“you” or “your”) in accordance with the Australian Privacy Act 1988 (Cth) (“Privacy Act”). This Privacy Policy outlines the information we collect through our website, www.canicomply.com.au, and how we use and disclose that information.

Information Collection and Use

CanIComply collects the following types of information from you:

Name: Our website may collect your name if you choose to provide it to us. We use your name to communicate with you, send you updates and news, or respond to your enquiries.
Email addresses: Our website may collect your email address if you choose to provide it to us. We use your email address to communicate with you, send you updates and news, or respond to your enquiries.
Phone Number: Our website may collect your phone number if you choose to provide it to us. We use your phone number to communicate with you, or to verify your identity in certain situations.
Company Name: Our website may collect your company name if you choose to provide it to us. We use your company name to personalise our communications with you and to better understand the types of organisations that use our website.
User Queries: Our website allows you to search for information, and we collect the text of the queries you make. We use this information to improve the accuracy of our search results and to better understand what information you are looking for.
User Clicks: Our website tracks the links you click on while using the site. We use this information to understand which pages and content are of most interest to our users and to improve the site’s overall performance.
Application Insights: Our website uses Application Insights, a web analytics service provided by Microsoft, to collect and analyse usage data. This data includes information about your device, such as the type of device you are using, its operating system, and browser type, as well as information about how you interact with our website, such as which pages you visit, how long you stay on each page, and what actions you take on the site. This information helps us improve the functionality and user experience of our website.
Google Analytics: Our website uses Google Analytics, a web analytics service provided by Google, to collect and analyse usage data. This data includes information about your device, such as the type of device you are using, its operating system, and browser type, as well as information about how you interact with our website, such as which pages you visit, how long you stay on each page, and what actions you take on the site. This information helps us improve the functionality and user experience of our website.

Information Sharing and Disclosure

We will not share, sell, or rent your personal information to any third parties for their marketing purposes without your explicit consent. We may share your information with third parties only in the following circumstances:

With your consent: We may share your information with third parties if you have given us your explicit consent to do so.
For legal reasons: We may disclose your information to third parties if we believe that it is necessary to comply with the law or to protect our rights or the rights of others.
For business purposes: We may share your information with third-party service providers that perform services on our behalf, such as website hosting and maintenance, data analysis, and customer service. These service providers are contractually bound to maintain the confidentiality and security of your information and are only authorised to use your information in accordance with our instructions.

Data Retention

We will retain your information for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable laws, including the Privacy Act.

Your Choices

You have the following choices regarding the use of your information:

Opt-out: If you do not want us to collect, use, or disclose your information for the purposes described in this Privacy Policy, you may opt-out by contacting us at privacy@canicomply.com.au
Access and correction: You have the right to request access to and correction of your personal information that we hold. If you would like to make a request, please contact us at privacy@canicomply.com.au.

Please note: If you choose to Opt-out of data collection, web-site functionality may not be available.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at privacy@canicomply.com.au

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.