Website Privacy Policy

Last updated: September 30, 2025

Introduction

CANICOMPLY CYBER SERVICES PTY LTD ("CanIComply", "we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.canicomply.com.au.

Information Collection and Use

We may collect the following personal information when you interact with our website:

  • Name: Personalise communications and respond to enquiries
  • Email Address: Send updates, respond to enquiries, and provide requested information
  • Phone Number: Contact you or verify your identity
  • Company Name: Tailor our communications and understand our audience
  • User Queries: Improve search accuracy and site relevance
  • User Clicks: Analyse site engagement and optimise content
  • Device & Usage Data: Collected via Google Analytics and Microsoft Application Insights

These tools may collect information such as device type, operating system, browser type, pages visited, time spent on pages, and interactions with site features.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse site usage. Disabling cookies may affect website functionality.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide requested services
  • Improve website performance and user experience
  • Analyse usage trends and optimise content
  • Comply with legal obligations

Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information:

  • With your consent
  • To service providers who assist with website hosting, analytics, and customer support (bound by confidentiality agreements)
  • For legal reasons, such as compliance with laws or protection of rights
  • To overseas recipients, including service providers in countries such as the United States, where data may be stored or processed. We take reasonable steps to ensure these providers comply with Australian privacy standards.

Data Security

You have the right to:

  • Correct your personal information
  • Opt-out of data collection by contacting us at hello@canicomply.com.au